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Emergency and Critical Care

Emergency and Critical Care – often referred to as ECC – refers to the treatment of seriously sick or injured patients with dedicated highly trained clinicians and nurses 24 hours a day often on a one to one basis. This is the service that will stabilise and often save a patient’s life, it is similar to the accident and emergency department in a hospital

If your pet exhibits or is suffering from any of the following, please make contact with your veterinary professional as soon as possible and they will be able to refer you to ECC. This is not an exhaustive list, if you have serious concerns ECC is there to help.

If your patient or pet exhibits or is suffering from any of the following, please make contact with your veterinary professional as soon as possible:
  • Trauma from a car accident, bite, knife or burn injury
  • Difficulty breathing, or rapid open mouth breathing
  • Shock – weakness, cold extremities or high heart rate
  • Difficulty urinating or not urinating at all
  • Seizures unresponsive to standard therapy
  • Altered mentation/confusion
  • Collapse or sudden onset of weakness

Our specialists invest their time into our most life-threatened patients with intensive care and continuous observations, so you don’t have to. The difference between this level of care can be the difference between life and death. 

In the unfortunate event your pet or patient develops an injury or life-threatening illness, we offer a very communicative service to make sure that you and your client are informed of progress and options at all time. We will support everyone through each step and always consider the best interests of the patient when helping come to a decision.

As a veterinary hospital, our doors are never closed. We offer a year-round, 24 hours a day, 365 days a year operation. If you believe your pet or patient is in need of Emergency & Critical Care, please contact us on 01928 711 400.