Visiting Us

Updated Tuesday 4th January 2022

At Northwest Veterinary Specialists (NWVS) we accept routine, urgent and emergency referrals, whilst supporting local veterinary practices by providing advice via telephone or email for complex cases.

Whilst visiting us, we’re here to provide you and your pet with the best experience, and high quality of care in the safest way.

Our practice, as always, has extensive hygiene measures in place.

We're very happy to welcome a limited number of people to our reception areas, and request that all clients wear a mask or visor. Clients will be able to wait for longer periods in the reception areas if wearing a mask or visor; those unable to wear a mask or visor will be asked to wait in their car.

We’re operating with the following additional measures in place:

  • 1 person per appointment
  • limited numbers in waiting rooms
  • Face coverings should be worn during your visit and hand sanitiser used

When arriving at NWVS, please remain in your car and telephone 01928 711400 option 4. The Client Care Reception team will then talk through what will happen during your visit to NWVS.

If you’d like to provide any feedback on our service or discuss entering the premises, please email us at

Thank you for your continued understanding.

We look forward to seeing you soon.