Veterinary Surgeons

Refer a case

Routine referrals are made easy using Norman, our online case management system or our fax-back system so that we can see pets quickly and efficiently for you.

For urgent cases, please phone us on 01928 711400. We will book an appointment and then ask you to send the case history either via our online referral system or email. The email address to use is

picture of Norman

Meet Norman

Norman (Northwest Online Referral Management) allows you to keep track on your cases 24/7 online. You can see case progress throughout the whole referral process as well as access discharge notes and referral letters.

As soon as we receive the referral information we will then contact the pet owner and arrange an appointment at their earliest convenience, so you do not need to act as an intermediary.

For urgent cases please telephone us. You can then send the case information via Norman once you have spoken to a clinician.

Need case advice? Select the case advice option using Norman and choose a time for us to call you back.

We will provide you with a full report within two working days of your patient leaving our hospital.

Already registered?  to use Norman

To register to use Norman email with your name, title, name practice address & phone number.

Prefer to use a fax?  to download a fax referral form

Northwest Veterinary Specialists is committed to the ongoing teaching and development of veterinary practitioners & students

Our contributions include residency programs and internships, speaking at national and international conferences, publishing in scientific journals, regular free newsletters for veterinary practitioners with reviews on current developments in all small animal disciplines and twice yearly free CPD meetings for veterinary surgeons and nurses. If you are a student interested in EMS with us please click here for further information.


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