At Northwest Veterinary Specialists, the health and wellbeing of our patients, colleagues and wider community is a number one priority. With this in mind, we are still committed to providing care to the pets and clients you refer to us. Find out more.
At Northwest Veterinary Specialists, we’re proud to support the great work that Vet Professionals up and down the country are doing day in day out.
We’re here to help you when required and would like to share with you the different classifications and ways you can refer a case to us. We do ask that you have as much information to hand as possible and would like to advise that a brief case history is required on the call to assess the clinical needs of your patient.
For emergency cases, please phone us on 01928 711400.An initial assessment of the case will be made before asking you to send the case history via email; the email address to use is firstname.lastname@example.org. We aim to confirm an appointment booking within 10 minutes of your initial request.
For routine cases, please download and fill in our referral form.As soon as we receive the referral information we will then contact the pet owner and arrange an appointment at their earliest convenience, so you do not need to act as an intermediary.
Need Case Advice?
If you need to speak to someone, fill in the online contact form.Once we have the above back we will contact you at your preferred time to discuss the case.
- Veterinary Physiotherapy
- Neurology & Neurosurgery
- Diagnostic Imaging
- Anaesthesia, Analgesia & Critical Care
- Internal medicine
- Soft Tissue Surgery
- Orthopaedic Surgery
Just wanted to say a HUGE thank you for looking after Sid when he needed spinal surgery in September. He is doing amazing and is no longer in pain thanks to you all…thank you so much.
Once again, a huge thank you to you and your colleagues who’ve been so kind and supportive. Sue gave me a big hug when I turned up to collect Paddy’s ashes. It’s clearly more than just a job to you all, which we’ve found very touching.
Can I take this opportunity to say thank you to your wonderful practice for looking after my Millie, you were very thorough and caring at all times and we are very grateful for all the hard work you do.
Firstly, Nick McDonald for seeing Bonnie So quickly and giving her the best care possible. Secondly, Emma Nixon, who was just simply amazing and went out of her way to ensure that Bonnie got the absolute best care she could. She treated her like she was her own dog and for looking after me throughout this past week. And Charlotte Booth, she constantly ensured Bonnie was comfy and happy even though she wasn’t in her ward. Obviously, everyone has been amazing and looked after us both so well.
As we arrived at your practice, we were greeted by friendly reception staff and then we met Francesca. She referred to Alfie instantly as “our boy” – something so little but absolutely put us at ease straight away knowing he was in safe hands. An hour passed as we sat in our car with the covid restrictions not allowing us to come in to the practice. We were then given the devastating news that Alfie’s gall bladder was so big that he would need to have risky surgery the following day to remove it. This information was given to us, by Francesca, who remained professional as we were clearly devastated, gave us all the information we needed and allowed us to see Alfie before we headed home to Liverpool.
We were then called the next morning by Alfie’s surgeon, Georgia, who again was reassuring and very informative. She answered any questions we had and we are eternally grateful for everything she did during what sounded like a complicated surgery. Thank you Georgia.
Thankfully, ours is a happy ending and Alfie is doing fantastic. We have our happy, bouncy boy back and it is down to you all.
Keep doing what you are doing as I’m sure we aren’t the only ones who owe Northwest Veterinary Specialists a massive thank you.
Thank you for getting “our boy” back to us safely.