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Pet Owners

COVID-19 update

At Northwest Veterinary Specialists, the health and wellbeing of our patients, colleagues and wider community is a number one priority.
With this in mind, we are still committed to providing care to clients and their pets. Find out more.

Northwest Veterinary Specialists is a specialist small animal referral hospital dedicated to the expert care of dogs and cats with complex medical and surgical disorders.

At Northwest Veterinary Specialists our colleagues are trained to the highest standards available in their field and the hospital offers industry-leading equipment for all treatments. This unsurpassed combination of skills and facilities enables us to provide excellent standards of care for pets with health problems from a wide range of disciplines. We aim to treat your pet as if they were our own and will always work with your vet to achieve the best possible outcome. All of our specialists are registered with the Royal College of Veterinary Surgeons and are members of the British College of Veterinary Specialists.

Northwest Veterinary Specialists only provides specialist veterinary services, which means that we need all of our patients to be referred from your own veterinary practice. The process couldn’t be quicker or easier – just ask your vet to refer your pet to us and we’ll be in touch with you directly to make that important first appointment where we can take a full clinical history, carry out a physical examination and then discuss investigation and treatment options.

Client satisfaction survey

Once your pet is discharged from our care you will receive a short survey to complete via text message or email.

NWVS will be asking clients for feedback as we value your opinion, and this is important to us. Listening to feedback from our clients is an essential to guide for measuring customer satisfaction and ensuring that we will continue to provide the best care for your pets.

We would like to take this opportunity to thank you for your feedback.

Should you have any questions or concerns please feel free to contact us.

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